Essentra Components Update on Coronavirus (COVID-19)

The outbreak of COVID-19 continues to impact the movement of people and goods in a growing number of countries. As a high service manufacturer and distributor, we continue to strive to remain open and help customers to keep moving by maintaining our service levels. We are continuing to review stock levels to ensure we have stock across our product range, ensuring we have the products you need when you need them. With a global network of 12 manufacturing sites and 33 distribution centres we are able to continue to support customers through a flexible supply chain. We are working with all of our colleagues to ensure that we can maintain our service to you through these challenging times. We’ve equipped customer service to work from home whilst maintaining onsite teams in production and warehouses where possible. We are supporting customers who operate in critical industries with vital components to ensure they can maintain their operations. We are available 24 hours a day 365 days a year through our websites. You can find and order products from across our range whenever you need them. 

Delivery & Returns Information

Essentra Components Slovakia Online Orders

Service Details
Delivery Cost Standard 8 €
Delivery Time Standard 1-5 days
Courier GLS
Samples & Catalogues Free delivery

 

Phone numberPhone: +421 2 21 29 11 11

Help with my order

Q: What if I want a smaller quantity than the Standard Pack Quantity?
A: It depends on which product you want to purchase, some products have no minimum order quantities online, this is indicated by the ‘Order Any Quantity’. In the case of products that do not have a minimum order quantity, the Standard Pack Quantity is simply provided to you so we can offer better value and a more efficient service.

Q: What if I am not sure which product I need?
A: We will always aim to recommend a suitable solution for your application. However, we strongly advise you to test samples in your specific application prior to ordering. If you are unsure which product to choose, please contact the Slovakia customer services team and we will be happy to help you.  

Q: How many free samples can I get?
A: We normally send out two of each item, if a larger number is required contact your nearest customer service team who will establish if this is possible.  Some higher value items are not available as free of charge samples.

Q: How long does it take to deliver my order?
A: Goods are despatched on a next working day service, subject to stock availability, acceptance of the order and payment terms being agreed.

Q: Who do I contact if I want a quote for a part?
A: Please contact your local Customer Services team who will be happy to quote you, or as a registered user of the website you can request a quote online.

Q: Are there products available other than those which appear in the catalogue or on the Web Site?
A: Should you require a product that is not shown in our product catalogue, please complete the contact form or call our customer services team who will be able to help you with your enquiry.

Costs and timings