Essentra Components Update on Coronavirus (COVID-19)

The outbreak of COVID-19 continues to impact the movement of people and goods in a growing number of countries. As a high service manufacturer and distributor, we continue to strive to remain open and help customers to keep moving by maintaining our service levels. We are continuing to review stock levels to ensure we have stock across our product range, ensuring we have the products you need when you need them. With a global network of 12 manufacturing sites and 33 distribution centres we are able to continue to support customers through a flexible supply chain. We are working with all of our colleagues to ensure that we can maintain our service to you through these challenging times. We’ve equipped customer service to work from home whilst maintaining onsite teams in production and warehouses where possible. We are supporting customers who operate in critical industries with vital components to ensure they can maintain their operations. We are available 24 hours a day 365 days a year through our websites. You can find and order products from across our range whenever you need them. 

Delivery & Returns Information

Essentra Components NL Online Orders

Service Details
DELIVERY COST

Standard €15
Premium €45

DELIVERY TIME

Standard 2-3 days
Premium 1-2 days

COURIER UPS
SAMPLES AND CATALOGUES Free delivery on all samples and catalogues

 

Phone numberPhone: +31 (0) 497 572002

Help with my order

Q: How can I pay for my goods?
A: Payment can be made online with credit card or credit account.
Please discuss offline payment methods with customer services at the point of placing an order.

Q: My item is now out of stock, but I’ve paid. What shall I do?
A: Please contact customer services on +31 (0) 497 572002 to discuss lead times or alternative parts for your solution.

Q: There’s been a mistake with my order or I haven’t received my delivery, what shall I do?
A: If you have any issues or queries with your delivery, whether it is overdue or the items have been accidentally damaged in transit please contact our customer service team for assistance on +31 (0) 497 572002.

Q: How do I track my order?
A: To check the status of your order login to the website and go to My Account—My Orders
To track the location of your shipment call Customer Service on +31 (0) 497 572002 and request your courier name and tracking number.
Click on the link below and enter your tracking number
Example - https://www.ups.com/WebTracking/track?loc=en_gb

Costs and timings