Delivery & Returns Information

Essentra Components NL Online Orders

Service Details
DELIVERY COST

Standard €15
Premium €45

DELIVERY TIME

Standard 2-3 days
Premium 1-2 days

COURIER UPS
SAMPLES AND CATALOGUES Free delivery on all samples and catalogues

 

Phone numberPhone: +31 (0) 497 572002

Help with my order

Q: How can I pay for my goods?
A: Payment can be made online with credit card or credit account.
Please discuss offline payment methods with customer services at the point of placing an order.

Q: My item is now out of stock, but I’ve paid. What shall I do?
A: Please contact customer services on +31 (0) 497 572002 to discuss lead times or alternative parts for your solution.

Q: There’s been a mistake with my order or I haven’t received my delivery, what shall I do?
A: If you have any issues or queries with your delivery, whether it is overdue or the items have been accidentally damaged in transit please contact our customer service team for assistance on +31 (0) 497 572002.

Q: How do I track my order?
A: To check the status of your order login to the website and go to My Account—My Orders
To track the location of your shipment call Customer Service on +31 (0) 497 572002 and request your courier name and tracking number.
Click on the link below and enter your tracking number
Example - https://www.ups.com/WebTracking/track?loc=en_gb

Costs and timings