Goods will usually be dispatched within 24 hours, depending on stock availability and payment approvals.
Q: Is there a cut-off time for same day dispatch?
A: Order before 3pm Monday to Thursday for same day dispatch. Any orders made after 3pm will be processed the next working day.
On Friday order before 1pm for same day dispatch
Q: Are shipping costs the same for larger items?
A: For orders placed via the website shipping costs are the same for both smaller and larger items.
For orders placed offline via telephone or email shipping costs are subject to additional charges depending on weight and volume.
Q: Why is the delivery time taking longer than expected?
A: Sometimes we may not have an item in stock at our local warehouse, so we’ll have to ship it from an international warehouse. Unfortunately this means your parcel may arrive later than expected but we’ll keep you informed if this happens.