Web chat terms

Chats will be recorded for compliance and training purposes and a copy will be emailed to you on request. All Chats are governed by our Privacy Policy, Website Terms of Use and Website Conditions of Sale set out on our website.

You agree that all information provided to you by a Customer Service Representative is provided for general information purposes only and is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of any information provided by a Customer Service Representative. ALL INFORMATION YOU OBTAIN THROUGH THE LIVE CHAT SERVICE IS PROVIDED “AS IS” AND WE MAKE NO REPRESENTATIONS, WARRANTIES OR GUARANTEES, WHETHER EXPRESS OR IMPLIED, THAT THE INFORMATION PROVIDED BY A CUSTOMER SERVICE REPRESENTATIVE IS ACCURATE, COMPLETE OR UP-TO-DATE AND DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

To download this policy as a pdf file to retain or print please click here

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